Questions
Questions, answered
The things people ask before every booking.
How do I book?
Pick your dates on any vehicle page and press Send this to WhatsApp. The message arrives with the car, your dates and the total already written out. We reply with availability and confirm before anything is charged.
What is included in the price?
Full insurance, 24/7 roadside assistance, a second driver, child seats, and delivery and collection anywhere in Valencia. There is no counter and no handover upsell.
How much is the deposit?
€250, refundable. It is held for the length of the rental and returned when the vehicle comes back in the same condition.
How many kilometres do I get?
200 km per day is included with every vehicle. If you are planning a longer route, tell us where you are going and we will quote the trip properly rather than charging you at the end.
How old do I need to be?
21. A second driver can be added at no cost and must meet the same requirements.
Will you deliver the car to me?
Yes, and it costs nothing. We deliver to your hotel, the airport, Joaquín Sorolla station, the port, or any address in Valencia, and collect it the same way.
What is the cheapest car you have?
The Citroën C3 at €28 a day, insurance included. You can see every rate on the rates page.
Do you have automatic cars?
Yes. Eight of the fifteen vehicles are automatic, starting with the Opel Astra Elegance at €40 a day. The automatic page lists them all.
Can I rent a car with seven seats?
Yes, the Mitsubishi Outlander. It is the only seven-seater in the fleet, so it books up early. See it on the seven-seater page.
Do you rent anything unusual?
A supercharged Hummer H2, a red classic convertible buggy, a four-seat CFMOTO Z-Force and a 4x4 quad. The Hummer and the classic buggy can both be rented with a driver. They go out for weddings, photo shoots and promotional work as often as for holidays.
What languages do you speak?
English, Spanish, Russian and Ukrainian, 24 hours a day.
Content needed before launch
These answers are built only from facts published on the client's own vehicle pages. The old site had four separate FAQ pages whose content would not render, so nothing could be carried over from them. The following common questions still have no answer anywhere and should be added.
- Fuel policy
- Cancellation and changes
- What the insurance excess is
- Which payment methods are accepted
- Whether the car may leave the Comunidad Valenciana
- Licence requirements for non-EU drivers
Still not answered?
Message us on WhatsApp. We answer around the clock in English, Spanish, Russian and Ukrainian.